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The critical incident explores the complexities Jan, owner of JDD Rockway LLC, faced in navigating the challenging U.S. freight market post-COVID-19 pandemic.
After 21 years of service in law enforcement in Kansas City, Missouri, Stephanie Price was selected as the deputy chief of police for the city of Savannah, Georgia.
CEO Sundar Pichai transformed Google from a dream employer to one of nightmares. Google’s once vibrant culture became one where people were demotivated, filed grievances, and unionized.
Sam was an on-call chief pilot for an international airline who received an early morning call from Peter, another pilot.
Business instructors face significant challenges.
This critical incident discusses a building naming controversy faced by Middlebury College President Laurie Patton.
Pay-for-plasma collection is a new US$24b industry that is responding to a global shortage of plasma primarily for plasma derived medical products. The industry is mainly in the U.S.
This descriptive critical incident explores the perspective of Dean Larry DeBrock, the former dean of a top-ranked business school, who later became one of the first instructors of Business 101 aft
Why are you trying to sound "Black"? Awkwafina, a Chinese/Korean-born American celebrity in movies, music, and television, had been approached with this question multiple times.
This case recounts the acquisition of Twitter by Elon Musk and the alleged federal human resource (HR) violations that occurred.
As 2024 comes to a close, the editors of the Journal of Critical Incidents wish you a happy holiday season and a joyous New Year!
Este estudio tiene como objetivo compartir nuestra experiencia con la metodología BusinessGrand Rounds. Se trata de un método innovador y versátil para la educación empresarial que integra
Inspired by Pope Francis’ Laudato Si’, the International Association of Jesuit Universities (IAJU) introduced the Inspirational Paradigm (IP) in 2020.
Cura personalis, which is “care for the whole person” in Latin, is at the heart of Jesuit education.
This paper describes a novel mentoring program implemented by finance faculty at a Jesuit university that contributes to the education of the whole person.
This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research
This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day.
This critical incident presents a business dilemma faced by Monarch Beverage, the largest beer and wine wholesaler in Indiana. Phil Terry, CEO, had just received official notification from E.
On March 12th, 2019 U.S.