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Bank of America: The Death of an Intern
On August 15th 2013, Moritz Erhardt was found dead at his student housing.
February 2, 2018 | Gago, O.
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Kickstarter: Igniting Innovation and Sparking Controversy
Kickstarter, a brand leader in the crowdfunding market, is facing certain challenges as it negotiates the uncertain waters of competition.
February 2, 2018 | Arroyo, M.C.
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Progressive Insurance: Paying a Lawyer to Defend Your Sister’s Killer
Progressive Insurance faced a widespread public relations crisis when Matt Fisher took to his personal Tumblr site to post a scathing account of his family’s experience with the company who insur
February 2, 2018 | Heatherman, R.
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The Boeing Company: The Grounding of the 787 Dreamliner
On January 16, 2013, Boeing had its newest and most advanced aircraft, the 787 Dreamliner, grounded worldwide due to fires that started in the airplane's batteries.
February 2, 2018 | Carrillo, A.
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Whole Foods Market, Inc.: Damage Control Over Product Mislabeling
On June 25, 2015, Whole Foods Market finds itself embroiled in controversy when the New York Department of Consumer Affairs releases a report alleging the company systematically overcharged on th
January 26, 2018 | Koehler, D.
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Mars, Incorporated: Skittles Becomes Part of a Controversial Shooting
In 2012 a shooting in Florida rose to national prominence after it was revealed that no charges would be pressed against the 28-year-old man who shot and killed an unarmed teenager who was carryi
January 26, 2018 | Boyan, M.
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Spanx: Accusations of Product Risk
On January 20, 2014 The Huffington Post published an article about research into possible health risks associated with Spanx, the market-leading shapewear company.
January 26, 2018 | Buddig, J.
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Amazon.com, Inc.: Big Ideas in a Bruising Workplace
On August 15, 2015, The New York Times published the results of an investigation, entitled “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace.” The article denounced a brutal working cul
January 22, 2018 | Choi, S.
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Apple Inc.: Data Privacy and a Request from the FBI
In the aftermath of the San Bernardino shooting in December 2015, Apple was required by a federal court order to assist the FBI in unlocking the primary suspect’s iPhone 5c.
January 17, 2018 | Bailey, C.
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#ExxonMobil: Climate Change, Science, and Petrochemicals
InsideClimate News, an online news startup that had been reported to have fewer people than a baseball team, claimed in September 2015 that oil titan ExxonMobil knew about man-made climate change for
January 17, 2018 | Porvaznik, J.
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Apple Incorporated: European Commission Fines Apple for Tax Evasion
In 1991, Apple mad a tax deal with the Irish government to pay very low tax rates, on the condition that the California-based company carry out its European operations in Ireland.
January 17, 2018 | Edwards, J.
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Are Green Men from Venus?
A consistent finding in sustainability research is that women are eco-friendlier than men, a gap usually ascribed to differences in socialization.
January 1, 2018 | Carl Obermiller, Mathew S. Isaac
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HBO NOW: Watch Out, Netflix!
The strategic decision of Home Box Office (HBO) to launch HBO NOW placed the company into direct competition with established, online digital streaming enterprises such as Netflix, Hulu, and Amaz
November 1, 2017 | Elizabeth H. Jones, Notre Dame of Maryland University
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Kofi or Coffee – Starbucks Enters the Indian Market
Avani Davda, the CEO of Tata-Starbucks, had to make major decisions soon on product positioning and building a strong consumer base.
November 1, 2017 | Sambhavi Lakshminarayanan, City University of New York
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Now That The Legal Stuff is Over With, Here Comes The Flood: Marketing St. Joseph Abbey’s Caskets
St. Joseph Abbey operated a small Catholic seminary north of Covington, Louisiana. One of the Abbey’s financial means of support was wiped out by Hurricane Katrina in 2005.
November 1, 2017 | Jeff W. Totten, McNeese State University
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Journal of Critical Incidents - Volume 10 (Fall 2017)
This is the full preview of the Journal of Critical Incidents - Volume 10 (Fall 2017). Individual cases with the associated teaching notes can be found by searching the case title.
October 1, 2017 | Society for Case Research
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The Cocoa Exchange - Video & Written Case
Video - The Cocoa Exchange: A Case Study on Market Expansion and Sustainability Written Case - The Cocoa Exchange: A Sweet Spot in the Supply Chain
July 1, 2017 | O.C. Ferrell, Ph.D. - Auburn University
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America Online (AOL): Navigating the Ups, Downs and Changes of Online Service
It’s never easy for an industry leader to turn its back on everything that had fueled its extraordinary success.
May 1, 2017 | Bradley W. Brooks, Steven M. Cox
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Diversity and Inclusion within the Journal of Case Studies
Diversity and inclusion are important topics for students to consider as part of their educational experience.
May 1, 2017 | Cara Peters, Winthrop University
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Pulsating Fraternity - Organic Coffee as the Link Between the Indigenous Communities and the Western Market
The case presents the history of a group's social enterprises in southern Mexico, which coordinates the coffee chain that has provided an alternative form of economy for the region's indigenous f
January 1, 2017 | Manuela Rösing Agostini
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