Scholarly Articles

Could an e-tailer successfully compete in the tablet pc wars? Amazon seemed to think so.

This descriptive case detailing a consumer's ordeal with AT&T culminating in a change to another service provider gives an opportunity to discuss cost of quality in terms of a service industr

This decision oriented case illustrates the critical abilities needed for starting and developing a small business.

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This decision case gives students an opportunity to think about communication needs related to an organization’s recovery from a crisis created by a flood.

Roger Redford was intrigued by a story he had just seen on TV about a horse trainer who routinely abused horses to enhance their performance in the show ring.

This case reports, in his own words, the experiences of Javier, a 22 year-old factory worker, reflecting on three separate interpersonal incidents occurring within the past year at his job in a f

This case involves a situation where the owners of a coffee shop needed to assess the value of the business as one of the owners had found a need to sell off their portion of the business.

Harrison and Joan were working on their income tax return and suddenly Harrison remembered free” ticket vouchers that he and Joan had received as compensation for giving up their airline seats on

Whispering Pines is a not-for-profit retirement home, established in 1927, that never made the transition to a modern nursing home model and now faces occupancy, management, and Board problems.

John Stuve was a professor who had recently moved to Charlotte, North Carolina. John met Steve Finley at a church social event.

This analysis case highlights leadership in critical situations and is an account of Midwestern University’s Foundation.

Joseph (Joe) Christopher was a dedicated and hardworking business professional who was a majority male over 50 year’s old and practiced honesty, integrity, and trust.

This case offers students the opportunity to examine factors contributing to employee resistance to technological change and formulate plans for overcoming this resistance.

This case offers students the opportunity to evaluate the response of laptop computer manufacturers to incidents of their batteries overheating and igniting into flames.

Bill Smith was the long-time owner/operator/CEO of Measurement Equipment Supply Company, Inc.

Teresa Sullivan had just started her position as President at the University of Virginia (UVA). One of her highest priorities was to decide what to do with Ted Genoways.

A supervisor was asked to meet with the Human Resource Manager in his office.

Jane White, Vice President for Human Resources for Anderson Memorial Regional Hospital, must contend with an issue involving a staff pharmacist who had again violated hospital policy by overridin

This decision case focuses on Lee McBride who is embarking upon his first organizational consulting project as a part of his senior honors thesis.