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Business Model Development at Greenlight
Tony Allen developed Greenlight, an innovative automobile monitoring system that alerts vehicle owners when service is needed and connects them with available service providers.
July 10, 2024 | Justin Kent
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Mind-Boggled to Organized in One Easy Step: Project Management Software Acquisition to the Rescue
Many inexperienced people have wrongly assumed that anybody can build a commercial building and that the knowledge, skills, and abilities are easily acquired.
July 10, 2024 | Dena Breece
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Capstone Module: Leadership, Values and Self-Knowledge
The "Capstone Module: Leadership, Values, and Self-Knowledge" provides a unique space for students to reflect on the professional and personal challenges faced by managers throughout their career
July 9, 2024 | Maika Valencia-Silva, PhD
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The Art and Craft of Storytelling as Applied to Case Writing
The ability to tell stories has been identified as a “universal human trait” that exists in various forms within all cultures in the world (Yong, 2017, p. 2).
May 24, 2024 | Cara Peters, Winthrop University
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Traveling the Road of Diversity, Equity, and Inclusion: Have We Arrived at a Crossroads?
This article traverses the evolution of diversity, equity, and inclusion (DEI) in the U.S. general public and focuses on higher education.
May 21, 2024 | George L. Whaley, San Jose State University
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Transformando realidades: TECHO y su enfoque de innovación frugal en Latinoamérica
En este episodio, exploraremos el caso de TECHO, una organización que ha adoptado el enfoque de innovación frugal en Latinoamérica, tanto en sus soluciones de vivienda de emergencia como en su mo
February 23, 2024 | Mario Andres Manzi Puertas
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Update on JCI and the Society for Case Research
This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research
February 16, 2024 | Andy Borchers
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Smack Down at the YMCA
This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day.
February 16, 2024 | Isabelle P. Ruprecht
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Save the Vino
This critical incident presents a business dilemma faced by Monarch Beverage, the largest beer and wine wholesaler in Indiana. Phil Terry, CEO, had just received official notification from E.
February 16, 2024 | Joyce A. Young
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“Operation Varsity Blues”: Preventing Future College Admissions Scandals
On March 12th, 2019 U.S.
February 16, 2024 | Alexis Degler
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Danger on Table Rock Lake
About 35 minutes after leaving its dock near Branson, Missouri, Ride the Ducks Stretch Duck 7, a modified World War II amphibious craft, began foundering and taking on water.
February 16, 2024 | Christine Ladwig
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Strike Three: First Republic Bank is Out
On May 1, 2023, First Republic Bank (FRC) failed, one week after it announced its first quarter earnings on April 24, 2023, and only a few weeks after the high-profile failures of Silicon Valley
February 16, 2024 | Caroline Chen
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Speculative, or just manipulative?
SeatGeek is a rapidly growing company in a dynamic, complex, and controversial industry.
February 15, 2024 | “Dutch” M. Kendall
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The Ransomware Case at Dish Network
On February 23rd, 2023, Dish Network CEO Carlson made two announcements on an earnings call: (1) the company improved net income from fiscal year 2021 to 2022 by $384 million, and (2) an “interna
February 15, 2024 | Christopher A. Craig
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New Ulm Public Utility Commission: Using Capital Investment Decision Models to Justify a Well Water Alarm System
The New Ulm Public Utility Commission (“the Commission”) observed significant and costly failures in its well water radio-based alarm system (“radio system”).
February 15, 2024 | Sean Fingland
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Peloton: “And Just Like That” Branding Disaster
Peloton’s marketing team was excited to receive publicity from a highly anticipated new television series.
February 15, 2024 | Bradley W. Brooks
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Patrick Murphy: Colorado CPA…and Florida CPA?
This descriptive critical incident introduces students to the CPA licensing process using the story of a political candidate, Patrick Murphy, whose background as a CPA was a key component of his
February 15, 2024 | Alex C. Yen
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Navigating Turbulence at the Continental Oil and Gas Association: Implementing a Plan
The Continental Oil and Gas Association represents a variety of organizations along the oil and gas supply chain.
February 15, 2024 | Stephanie Thomason
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Lithium Mining on Indigenous Land in Northern Ontario, Canada
The Ring of Fire is a 1,900 square mile mineral-rich region in remote Northern Ontario that is estimated to have lithium deposits worth billions.
February 13, 2024 | Dennis Yunes
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