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Charlotte Valeur's Autism Diagnosis: Claiming a Neurodiverse Identity in a Neurotypical World
In 2017, Charlotte Valeur, a respected global leader and champion of boardroom diversity, was diagnosed with autism spectrum disorder (ASD).
January 21, 2025 | Kate Hall
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Bergen House: Taking Mead to the Modern Craft Brewery
Talon started Bergen House, a craft mead brewery in Connecticut. After surviving the Covid-19 pandemic, he wanted to grow his business.
November 30, 2024 | Minjae Lee
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Roots Community Health, South Bay: Culturally Sensitive and Effective Health Care for the African/African Ancestry Community in Silicon Valley
Alma Burrell is the Chief Administrative Officer of Roots Community Health, a successful community based organization serving the African/African Ancestry community that expanded from Oakland to
July 5, 2024 | Chan L. Thai
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Biodigesters: Transforming Universities to Waste to Energy (WtE) Hubs for Environmentally Sustainable Cities
Dean Rolland wanted to mark his tenure with a significant leadership, transforming his university to a waste to energy hub for the surrounding cities and contribute to the sustainability practice
January 3, 2024 | Elif Ozkaya
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Uber Technologies, Inc.: Surge Pricing and Consumer Reaction
Ride-sharing giant Uber Technologies, Inc. has begun using algorithms to employ dynamic pricing strategies, popularly known as surge pricing.
December 6, 2023 | Tonongbe, G.
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Norfolk Southern Railway: A Disastrous Train Derailment in East Palestine, Ohio
A Norfolk Southern Railway train derailed in the small town of East Palestine, Ohio, releasing a large volume of hazard chemicals into the surrounding environment.
December 1, 2023 | Coil, I.
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Live National Entertainment: Music Industry Dominance and the Taylor Swift Ticket Debacle
Live Nation Entertainment, a major concert manager, promoter, and ticket agency, faces intense criticism from artists, fans, and regulators after mishandling Taylor Swift’s Eras Tour ticket presa
December 1, 2023 | DeLaMater, W.
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NBA China: Adam Silver vs. Milton Friedman
Adam Silver faces his first real crisis as commissioner of the National Basketball Association (NBA).
August 14, 2023 | Craig Sasse
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Ikinari Steak: Reflections on a Failed Foreign Market Expansion
The first Ikinari Steak location in the United States opened in Manhattan’s East Village in February 2017.
July 11, 2023 | Nakato Hirakubo
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Felipe Lopez: A Lifetime of Leadership
This case study focuses on the success of Felipe Lopez as the CEO of companies in a medium-sized city in Colombia.
February 23, 2023 | Maria del Pilar Gómez Vallejo
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Better.com: Firing 900 Employees on a Zoom Call
A fintech mortgage company, Better.com, recently positioned itself to go public. Investor momentum began to slow, however, largely because of Founder and CEO Vishal Garg’s
January 15, 2023 | Julia Flaga
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Shake Shack: When PPP Equals PR Crisis
Shake Shack’s leadership found itself in a difficult situation when, after initially accepting $10 million in PPP (Payroll Protection Program) funds early in the onset of the COVID-19 pandemic, t
December 20, 2022 | Jeff Cohu, Lipscomb University
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Rebranding Popeyes Louisiana Kitchen: A Modern Renaissance
This descriptive case discusses rebranding strategies in the quick service restaurant (QSR) industry. The case demonstrates Popeyes’ brand evolutions during changing customer expectations.
December 1, 2022 | Bradley W. Brooks, Queens University of Charlotte
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The Electric Reliability Council of Texas: Storm Uri, A Non-Profit Company and Statewide Outages
In February 2021, Storm Uri devastated an unprepared Texas which resulted in mass power outages across the state.
June 27, 2022 | Blancas, M.
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Tesla, Inc.: Managing Risk in the Autopilot Program
Electric automaker Tesla’s Autopilot technology aims to make driving safer and more convenient. Consumer misuse, however, and numerous vehicle collisions contradict Tesla’s goal.
June 27, 2022 | Pomazal, M.
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Azeria and Antisnatchor: Responses to a Cyberbully on Twitter
During a meeting of information security (infosec) experts, Antisnatchor attacked Azeria for tweeting photos of attendees.
March 8, 2022 | H. Kevin Fulk
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Hantz Woodlands: Rebuilding Detroit One Tree at a Time
Hantz Woodlands, LLC, is a startup company, a social enterprise in Detroit, and the world’s largest urban farm.
March 8, 2022 | Jeff Cohu
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Immersive Community Understanding with Data Analytics
“Immersive Community Understanding with Data Analytics” is an ambitious project that aims to encourage and mentor students to connect to and obtain insights on local communities with se
September 27, 2021 | Sijun Wang-Tang & Zhen (Richard) Tang
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Integrating Moral Theory and Giving Voice to Values Framework into HBR Everest Leadership and Team Simulation Debrief
This Teaching Note provides business faculty with detailed step-by-step guidance on using the Harvard Everest Leadership and Teams Simulation in teaching and coaching students on the et
September 9, 2021 | Elena Lvina
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Hooters: Have breastaurants become overexposed?
Hooters, America’s first and most influential breastaurant chain (a restaurant with waitresses in revealing uniforms), had endured – but also embraced – criticisms of its image for decades.
April 13, 2021 | Andrew D. Fairman, Queens University of Charlotte Bradley W. Brooks, Queens University of Charlotte
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