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Better.com: Firing 900 Employees on a Zoom Call

Julia Flaga, Matt Greenwood, Jacqueline Sandner, James S. O’Rourke
January 15, 2023
SKU:
BUS-008899
Region: 
North America
Topic: 
Strategy & General Management, Operations, Human Resources & Organizational Behavior
Length: 
16 pages
Keywords: 
Mass Layoffs, Zoom Call Practices, Downsizing, Employee Communication
Copyrighted by: 
Eugene D. Fanning Center for Business Communication
Student Price: 
$4.00 (€3.75)
Average rating: 
0

A fintech mortgage company, Better.com, recently positioned itself to go public. Investor momentum began to slow, however, largely because of Founder and CEO Vishal Garg’s
multiple management misjudgments. When Garg fired a large number of people during a Zoom call, the company faced antagonism and backlash. Better.com’s public offering status, along with the fate of both current employees and the CEO are unknown.