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Preface: 2025 Update on JCI and the Society for Case Research (SCR)
As 2024 comes to a close, the editors of the Journal of Critical Incidents wish you a happy holiday season and a joyous New Year!
March 19, 2025 | Andy Borchers
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An Introduction to the Second DEI Special Issue
We are proud to say that the first special issue of the Business Case Journal (BCJ, Volume 31, Issue 2) was published in Winter of 2024.
March 11, 2025 | Cara Peters
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Leadership in Transition
The board chair of Le Moyne College, Sharon Kinsman Salmon, faced a leadership crisis when both the president and the provost were offered presidencies elsewhere.
March 3, 2025 | Sharon Kinsman Salmon
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Closing the Case Study with an Ending Hook: Excellence in Case Series: Part 7
Case writers typically recognize the importance of opening a case study with a compelling hook that engages the reader.
November 30, 2024 | Britt M. Shirley
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A teaching note on the use of the Classroom-as-Organization approach in a Sports Event Management course
The pedagogical approach known as the Classroom as Organization (CAO) embodies anexperiential learning methodology wherein students actively participate in an organizational
December 9, 2024 | Ovidiu C. Cocieru, Ph.D
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2024: A Time of Transition
This article provides an update to the Business Case Journal
October 1, 2024 | Cara Peters
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The Art and Craft of Storytelling as Applied to Case Writing
The ability to tell stories has been identified as a “universal human trait” that exists in various forms within all cultures in the world (Yong, 2017, p. 2).
May 24, 2024 | Cara Peters, Winthrop University
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Traveling the Road of Diversity, Equity, and Inclusion: Have We Arrived at a Crossroads?
This article traverses the evolution of diversity, equity, and inclusion (DEI) in the U.S. general public and focuses on higher education.
May 21, 2024 | George L. Whaley, San Jose State University
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Editorial: Getting ready for the next quarter century of Jesuit Business Education
As this issue rolls off the press, the annual conferences of the International Association of Jesuit Business Schools (IAJBS) and the Colleagues of Jesuit Business Education (CJBE) have chosen pe
August 19, 2023 | Joan Lee
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Writing the Case Focus – Decision Focus or Descriptive Focus: Excellence in Case Studies: Part 5
In this edition of our series on Excellence in Case Writing, we discuss arguably the single most critical element of writing an excellent case study: the focal construct.
July 11, 2023 | Britt M. Shirley
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Amazon LLC: Who Is Liable for Third-Party Vendors in the Supply Chain?
Customers and vendors alike are beginning to address the question of strict product liability as it pertains to an online marketplace such as Amazon LLC and the products sold on its platform
January 15, 2023 | Elizabeth Horan
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Apple, Inc.: AirTags and Unwarranted Surveillance
With the 2021 commercialization of Apple’s AirTags, stalking has never been easier. Victims have found AirTags on their vehicles, clothing, and accessories, tracking their location.
January 15, 2023 | Alvarado, E
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Blackrock, Inc.: Is ESG Investment a Defensible Strategy?
ESG investing has created controversy in the investment world and some states are banning it. Texas took a stance against ESG investing by boycotting 10 financial firms that it believes are&
January 15, 2023 | Brennan Dilts
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The Walt Disney Company: Responding to “Don’t Say Gay” Legislation in Florida
In March 2022, hundreds of employees at The Walt Disney Company headquarters in Burbank, California staged a walkout over Disney’s response to the Parental Rights in Education act, also known as
January 15, 2023 | Claire Prosperi
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Destiny or Fate: The GJCS and SCR Perfect Fit
In an ever-changing world, finding like-minded partners who complement each other is difficult at best.
December 20, 2022 | Michael Stellern, Rockhurst University
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Twitter Inc.: The Suspension of Former U.S. President Donald J. Trump’s Twitter Account
On January 6, 2021 insurrectionists rioted at the capitol building in Washington, D.C., claiming they wanted to stop certification of the electoral ballots naming Joseph R.
December 21, 2022 | Brincka, N.
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Kakenya’s Dream: Creating Global Change through Social Entrepreneurship and Tempered Radical Leadership
Working in a patriarchal society where girls are considered lower in status and have little or no opportunity to be educated, the Kakenya’s Dream Foundation faces an obstacle to providing educati
December 19, 2022 | Gloria Onosu, Georgia State University
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Accenture PLC: Profiting from Employee Trauma and the Reality of Content Moderation
For $500 million annually, Facebook contracts Accenture PLC to moderate content that violates its Terms of Service and is not caught by artificial intelligence.
June 27, 2022 | Clough, J.
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Starbucks Corporation: Fighting Unionization in Coffee Houses
Starbucks Corporation is facing a dilemma with a group of employees in Buffalo, New York attempting to form a union in response to compensation and working conditions.
June 27, 2022 | Battle, A.
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Turning Point: Assessing Business Viability at the Goulet Pen Company
Newlyweds Brian and Rachel Goulet started a small business making and selling pens out of their home. Brian made ballpoint and rollerball pens from kits, and Rachel managed the website.
June 8, 2022 | Nikolaus T. Butz, University of Wisconsin – Stevens Point
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