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Diegnau Farms: Justification and Negotiation of Adding Tile to a Rented Farm
Diegnau Farms was quickly approaching the renewal of a farm rental agreement.
March 19, 2025 | Chad Diegnau
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The Peloton Christmas Campaign: Good, Bad or Ugly?
A Peloton commercial faced criticism from both the media and the general public, with concerns ranging from sexism and unchecked privilege to promoting negative body image.
March 19, 2025 | Catherine Mezera
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Momo New York: Repositioning the Brand
Nick Oda was a marketing consultant hired by Momo Ltd, a lingerie manufacturer based in Tokyo, Japan.
March 19, 2025 | Nakato Hirakubo
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To B or Not To B: BrewDog’s Turbulent Relationship with the B Corp Certification
This critical incident brings attention to the misalignment that often occurs between a business’s corporate social responsibility strategies and organizational leadership.
March 19, 2025 | Jamila Maxie
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Two Degrees of Separation: Faculty Infighting at Big Southern State University
In the fall of 2020, the provost (chief academic officer) at Big Southern State University (BSSU) asked the heads of the three academic departments of the School of Music (SOM) to jointly compose a
March 19, 2025 | Brad Almond
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Dispatching Trilemma: Third-Party, Hire, Or Do It Yourself
The critical incident explores the complexities Jan, owner of JDD Rockway LLC, faced in navigating the challenging U.S. freight market post-COVID-19 pandemic.
March 19, 2025 | Anton Fenik
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Success is Sweet – Dealing with Employee Misconduct, Not So Much
After 21 years of service in law enforcement in Kansas City, Missouri, Stephanie Price was selected as the deputy chief of police for the city of Savannah, Georgia.
March 19, 2025 | William Heisler
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Broken Code: The Changing Face of Employment at Google
CEO Sundar Pichai transformed Google from a dream employer to one of nightmares. Google’s once vibrant culture became one where people were demotivated, filed grievances, and unionized.
March 19, 2025 | Susan D. Steiner
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Sam’s Split-Second Decision
Sam was an on-call chief pilot for an international airline who received an early morning call from Peter, another pilot.
March 19, 2025 | Shannon Rodriguez,
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Research Note: The Impact of Discipline on the Publication of Cases within the Society for Case Research Journals
Business instructors face significant challenges.
March 19, 2025 | Cara Peters
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What’s in a Name? Middlebury College’s Mead Chapel Controversy
This critical incident discusses a building naming controversy faced by Middlebury College President Laurie Patton.
March 19, 2025 | Paul E. Olsen
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Pay-for-Plasma Collection Centers: An Industry Under Scrutiny
Pay-for-plasma collection is a new US$24b industry that is responding to a global shortage of plasma primarily for plasma derived medical products. The industry is mainly in the U.S.
March 19, 2025 | Clare Van Bommel
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Lessons and Legacy of Arthur Andersen: Teaching Ethics in Business
This descriptive critical incident explores the perspective of Dean Larry DeBrock, the former dean of a top-ranked business school, who later became one of the first instructors of Business 101 aft
March 19, 2025 | Aimee Barbeau
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The Exploitation of Black Language for Financial Gain in Mainstream Media
Why are you trying to sound "Black"? Awkwafina, a Chinese/Korean-born American celebrity in movies, music, and television, had been approached with this question multiple times.
March 19, 2025 | LaCalvince Simpson
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Elon Musk’s Twitter Takeover and WARN Act Violation: A Human Resource Planning Case
This case recounts the acquisition of Twitter by Elon Musk and the alleged federal human resource (HR) violations that occurred.
March 19, 2025 | Richard A. Oxarart
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Preface: 2025 Update on JCI and the Society for Case Research (SCR)
As 2024 comes to a close, the editors of the Journal of Critical Incidents wish you a happy holiday season and a joyous New Year!
March 19, 2025 | Andy Borchers
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Teaching Cases for Inclusion and Equity
The purpose of this article was to guide instructors how to form high performing, diverse student teams using inclusive interaction, socialization, and accountability.
March 11, 2025 | Ruth Sessler Bernstein
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Inclusion, Diversity, Equity & Accessibility: Tools for Educators and Leaders
The intention of this article is to generate discussion around a greater understanding of leaders’ decision-making related to inclusion, diversity, equity and accessibility (IDEA) as well as champi
March 11, 2025 | Connie Allsopp
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Safety in DEI Policy is a Must to Authentically Engage American Black Women Leaders
The purpose of this article was to analyze what is needed in organizational DEI policies to authentically engage American Black Women leaders.
March 11, 2025 | Tina E. Patterson
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DEI in the Crossfire
The purpose of this article is to generate thought and discussion around the critical role DEI plays in the formation and support of larger societal goals.
March 11, 2025 | Miles K. Davis
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