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Staff Utilization: It's More Than Just a Metric
Mitch Mainhardt was ultimately responsible for hiring and developing the professionals in his office. He and Joy Jones were reviewing staff utilization for two accountants: Jennifer and Jason.
January 1, 2016 | Robert R. Picard, Ann M. Hackert
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We’re All Family - Why Waste Time and Money on Unessential Internal Controls
The church finance team co-chair was asked by the head pastor to spearhead a review of a job description for an office administrator.
November 1, 2015 | Reed McKnight, Roy Cook
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See Spot Run? The Dogs in the Workplace Debate
In response to employee requests, Tony Treanor, Director of Human Resources at Northwestern Counseling & Support Services (NCSS), was faced with making an important policy decision about perm
November 1, 2015 | Paul E. Olsen
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Hora and Tempus
The Hora and Tempus Metaphor case is designed to stimulate thinking, demonstrate the sort of thinking that can be done on an object, provide a platform for considering the management of innovation in
June 15, 2015 | Daniel Orne, Ph.D.
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Intermezzo
If the night watchman at the Swedish sales office had been watching -- which he wasn't -- he would have noticed on two of the twenty three video screens a single, tall, athletic figure softly wal
June 15, 2015 | Renée Downey, Ph.D.
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A Bully Gone Wild
Cheryl Vaughn was hired to manage a fabric store, which had operated without a manager for three months. A group of four assistant managers had operated the store during this period.
May 1, 2015 | Mark A. Johnson
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A Community Unraveled: Police Shooting in Ferguson, MO
This decisive critical incident describes events which took place within the community of Ferguson, MO following the shooting of an unarmed African American teenager by a white policy officer tha
January 1, 2015 | Charles P. Wilson, Shirley A. Wilson
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The Missed Deadline: Whose Problem Is It?
This critical incident takes place in the Philippine office of an engineering design consultancy whose parent company is British.
January 1, 2015 | Gillian Stevens, Edwin Portugal
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Sam Cooper: To Stay with the Family Firm or Not!
This decision based critical incident describes Sam Cooper’s dilemma of whether to continue working at his family’s business where he had for ten years, or to instead accept an offer to become an
January 1, 2015 | Neil Tocher, Alexander R. Bolinger, William E. Stratton, Scott C. Tysor
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Half-Baked
This critical incident concerns a middle aged man employed as an adjunct baking instructor at a small community college who is expecting an advancement to a full time position.
January 1, 2015 | George Kelly
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Deployment or Demotion
On the flight back to his home station, Captain Jack Thompson pondered his choices. He had to make the decision now because his unit was about to deploy to Afghanistan.
January 1, 2015 | Elizabeth H. Jones, Anthony J. Mento, Gregg T. Zavadasky, James N. Van Daniker
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You Are Not Good Enough
After several years as a sales representative, Todd was promoted to zone sales manager.
May 1, 2014 | Donald A. Carpenter, Kay A. Hodge
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When “You’re Fired” Is Not An Option: A CEO’s Dilemma
In this decision case, the CEO of an insurance company located in the European Union is faced with a dilemma related to a breach of confidentiality on the part of a senior manager.
May 1, 2014 | Fredricka F. Joyner, David W. Frantz, Barbara Smolnikar
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Succession Planning and Leadership at DRYCO, Inc.
Daren Young, CEO of DRYCO, a family owned paving construction and maintenance (PCM) firm, faced several crises at DRYCO but he worked hard to make the firm profitable.
May 1, 2014 | George L. Whaley, Ph.D., Paula Walker
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Selection of an HR Generalist at a Public University
Mike Peters, a professor at Rocky Mountain State University (RMSU), had been asked to serve as the chair of a selection committee to fill the position of Human Resource Partner.
November 1, 2013 | Mark A. Johnson, Idaho State University Gundars E. Kaupins, Boise State University
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Flash Flood: Crisis Communication Challenges at a Regional Medical Center
This decision case gives students an opportunity to think about communication needs related to an organization’s recovery from a crisis created by a flood.
June 1, 2013 | Fredricka Joyner, Indiana University East David Frantz, Indiana University East Lynne Maguire, Columbus Regional Hospital
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I Seem to be Going from Bad to Worse
This case reports, in his own words, the experiences of Javier, a 22 year-old factory worker, reflecting on three separate interpersonal incidents occurring within the past year at his job in a f
June 1, 2013 | Alexander R. Bolinger, Idaho State University
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Whispering Pines: Pining for Answers
Whispering Pines is a not-for-profit retirement home, established in 1927, that never made the transition to a modern nursing home model and now faces occupancy, management, and Board problems.
March 24, 2012 | Fredricka F. Joyner, David Frantz, Roger Crane Indiana University East
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Midwestern University: Leadership Under Pressure
This analysis case highlights leadership in critical situations and is an account of Midwestern University’s Foundation.
March 16, 2012 | Kat Lui, Ph.D.
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