Scholarly Articles

Many considered the October 2013 healthcare.gov launch a failure.  Designed as an online market place, healthcare.gov allowed users to shop for and compare healthcare policies.

Instructors can use this incident in multiple ways.

This case study discusses the modes of entry for a small boutique owner in a small Midwest community.

The case involves Doug Dickey, the managing partner of a large public accounting firm named DRDA, taken from the initials of first names of the founding partners.

Idaho Central Credit Union (ICCU) was the largest Idaho-based credit union by asset size in the state in 2021, with assets exceeding $7.5 billion.

This is the full Fall 2024 issue from the Journal of Case Studies. Individual articles can be found by searching the article title.

Economic experiments are situations under controlled conditions in which participants are assigned specific roles and given incentives to make choices.

On November 23, 2023, the CEO of Binance, the world’s largest cryptocurrency exchange, Changpeng Zhao (CZ), resigned, pled guilty to running afoul of U.S.

This critical incident highlights the use of generative AI in creative content industries and consumer reaction to the use of generative AI to create content.

Four New York Ford dealerships filed a lawsuit on November 29, 2022 to stop the Ford Motor Company from implementing its planned Model e certification program.

This critical incident brings attention to the misalignment that often occurs between a business’s corporate social responsibility strategies and organizational leadership.

The critical incident explores the complexities Jan, owner of JDD Rockway LLC, faced in navigating the challenging U.S. freight market post-COVID-19 pandemic.

After 21 years of service in law enforcement in Kansas City, Missouri, Stephanie Price was selected as the deputy chief of police for the city of Savannah, Georgia.

CEO Sundar Pichai transformed Google from a dream employer to one of nightmares. Google’s once vibrant culture became one where people were demotivated, filed grievances, and unionized.

Business instructors face significant challenges.

This critical incident discusses a building naming controversy faced by Middlebury College President Laurie Patton.

Pay-for-plasma collection is a new US$24b industry that is responding to a global shortage of plasma primarily for plasma derived medical products. The industry is mainly in the U.S.

As 2024 comes to a close, the editors of the Journal of Critical Incidents wish you a happy holiday season and a joyous New Year!

U.S. policy statements promote the promise of STEM education for women and underrepresented groups’ career success.

This article explores the potential integration of visual storytelling techniques, specifically comics, into case-based management education.