Scholarly Articles

Faculty using cases in the classroom want to find the best ways to engage students in critical thinking and problem-solving. Selecting cases to use is an important part of the process.

This study examines character development within the field of case writing. An overview theory on characters within cases is provided.

This is the full preview of the Journal of Case Studies Fall 2023 issue. Individual articles can be found by searching the article title.

This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research

This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day.

This decision-based critical incident considers how Lourdes should deal with her combative but competent office manager Dixie.

This is the full preview of the Journal of Critical Incidents Winter 2023 issue. Individual cases with the associated teaching notes can be found by searching the case title.

In November of 2011, William James finally had time to reflect on the events of the past five years.

Many communities in the United States have downtown business districts in need of revitalization. One example of a highly successful revitalization effort is Tupelo, Mississippi.

This case examines attempts to unionize Dollar General Corporation, an important and growing U.S. retailer.

Amy Stowe, the newly appointed Chief Operating Officer of the nonprofit Clean Climate Coalition, found herself leading the communication and implementation of a full company reorganization prompt

This is the full preview of the Journal of Case Studies Spring 2023 issue. Individual cases with the associated teaching notes can be found by searching the case title.

Pizza originated in seventeenth-century Naples, Italy, where it became a mainstay for the poor.

This case study focuses on the success of Felipe Lopez as the CEO of companies in a medium-sized city in Colombia.

Shaun Mader discusses the role of trust in an organization and how to optimize it using an Optimal Trust Grid.

A fintech mortgage company, Better.com, recently positioned itself to go public. Investor momentum began to slow, however, largely because of Founder and CEO Vishal Garg’s

This is the full preview of the Journal of Critical Incidents - Volume 15, Issue 1. Individual cases with the associated teaching notes can be found by searching the case title.

Rumors were that Genene Jones, a licensed vocational nurse (LVN), might be hurting the pediatric patients at Bexar County Hospital, but Dr. Kathy Holland did not believe it.