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Broken Code: The Changing Face of Employment at Google
CEO Sundar Pichai transformed Google from a dream employer to one of nightmares. Google’s once vibrant culture became one where people were demotivated, filed grievances, and unionized.
March 19, 2025 | Susan D. Steiner
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Sam’s Split-Second Decision
Sam was an on-call chief pilot for an international airline who received an early morning call from Peter, another pilot.
March 19, 2025 | Shannon Rodriguez,
View Details
What’s in a Name? Middlebury College’s Mead Chapel Controversy
This critical incident discusses a building naming controversy faced by Middlebury College President Laurie Patton.
March 19, 2025 | Paul E. Olsen
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Pay-for-Plasma Collection Centers: An Industry Under Scrutiny
Pay-for-plasma collection is a new US$24b industry that is responding to a global shortage of plasma primarily for plasma derived medical products. The industry is mainly in the U.S.
March 19, 2025 | Clare Van Bommel
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Lessons and Legacy of Arthur Andersen: Teaching Ethics in Business
This descriptive critical incident explores the perspective of Dean Larry DeBrock, the former dean of a top-ranked business school, who later became one of the first instructors of Business 101 aft
March 19, 2025 | Aimee Barbeau
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The Exploitation of Black Language for Financial Gain in Mainstream Media
Why are you trying to sound "Black"? Awkwafina, a Chinese/Korean-born American celebrity in movies, music, and television, had been approached with this question multiple times.
March 19, 2025 | LaCalvince Simpson
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Elon Musk’s Twitter Takeover and WARN Act Violation: A Human Resource Planning Case
This case recounts the acquisition of Twitter by Elon Musk and the alleged federal human resource (HR) violations that occurred.
March 19, 2025 | Richard A. Oxarart
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Smack Down at the YMCA
This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day.
February 16, 2024 | Isabelle P. Ruprecht
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Save the Vino
This critical incident presents a business dilemma faced by Monarch Beverage, the largest beer and wine wholesaler in Indiana. Phil Terry, CEO, had just received official notification from E.
February 16, 2024 | Joyce A. Young
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“Operation Varsity Blues”: Preventing Future College Admissions Scandals
On March 12th, 2019 U.S.
February 16, 2024 | Alexis Degler
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Danger on Table Rock Lake
About 35 minutes after leaving its dock near Branson, Missouri, Ride the Ducks Stretch Duck 7, a modified World War II amphibious craft, began foundering and taking on water.
February 16, 2024 | Christine Ladwig
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Strike Three: First Republic Bank is Out
On May 1, 2023, First Republic Bank (FRC) failed, one week after it announced its first quarter earnings on April 24, 2023, and only a few weeks after the high-profile failures of Silicon Valley
February 16, 2024 | Caroline Chen
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Speculative, or just manipulative?
SeatGeek is a rapidly growing company in a dynamic, complex, and controversial industry.
February 15, 2024 | “Dutch” M. Kendall
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The Ransomware Case at Dish Network
On February 23rd, 2023, Dish Network CEO Carlson made two announcements on an earnings call: (1) the company improved net income from fiscal year 2021 to 2022 by $384 million, and (2) an “interna
February 15, 2024 | Christopher A. Craig
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New Ulm Public Utility Commission: Using Capital Investment Decision Models to Justify a Well Water Alarm System
The New Ulm Public Utility Commission (“the Commission”) observed significant and costly failures in its well water radio-based alarm system (“radio system”).
February 15, 2024 | Sean Fingland
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Peloton: “And Just Like That” Branding Disaster
Peloton’s marketing team was excited to receive publicity from a highly anticipated new television series.
February 15, 2024 | Bradley W. Brooks
View Details
Patrick Murphy: Colorado CPA…and Florida CPA?
This descriptive critical incident introduces students to the CPA licensing process using the story of a political candidate, Patrick Murphy, whose background as a CPA was a key component of his
February 15, 2024 | Alex C. Yen
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Navigating Turbulence at the Continental Oil and Gas Association: Implementing a Plan
The Continental Oil and Gas Association represents a variety of organizations along the oil and gas supply chain.
February 15, 2024 | Stephanie Thomason
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Lithium Mining on Indigenous Land in Northern Ontario, Canada
The Ring of Fire is a 1,900 square mile mineral-rich region in remote Northern Ontario that is estimated to have lithium deposits worth billions.
February 13, 2024 | Dennis Yunes
View Details

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