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Takata Airbags- A case overview in corporate social media apologies
Takata airbags was one of the world’s leading airbag manufacturers, until airbags began to explode on impact.
March 10, 2022 | Danica Schieber, Sam Houston State University
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Should I Stay or Should I Go? A Three-Pronged Approach to Managing Interpersonal Conflicts in Academia
Untenured faculty member, Raymond Patrick, exited a meeting with Frank Burns, School of Management Assistant Director at Bay State University (BSU).
March 10, 2022 | Benjamin Anderson, San José State University
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Operating when there are no rules: An HRM dilemma in changing guidelines
Jada Williamson had been working for Dawson Financial for the past 15 years as Director of Human Resources.
March 10, 2022 | Kristi M. Bockorny, Northern State University
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Should Cedar Creek Credit Union Close a Low Usage Branch?
Analyzing Cedar Creek Credit Union (CCCU) Elm Street Branch data, and keeping in mind that member service was the top priority for herself as a board member, Jamie wondered what positio
March 9, 2022 | Robert Tokle
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Hidden Costs in City Planning: Street Renaming in Providence, Rhode Island
Providence, RI had a 1,980-street municipal grid, wherein 75 street names were identified as nonunique, having one or more similar sounding or duplicated matches in the metropolitan area.
January 1, 2017 | Nikolaus T. Butz, Patrick L. Schultz, Marissa M. Warzynski
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Refuge: A Place of Safety or Danger
Ed Post, a new member of the Messiah Board of Deacons, needs to make a recommendation on a proposal for a ministry outreach.
January 1, 2015 | Timothy Redmer
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Save the Whales? A Public Relations Crisis at Lego
This critical incident describes Greenpeace’s social media and direct-action campaign targeting Lego for its business relationship with Shell Oil.
January 1, 2015 | Paul E. Olsen
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Sam Cooper: To Stay with the Family Firm or Not!
This decision based critical incident describes Sam Cooper’s dilemma of whether to continue working at his family’s business where he had for ten years, or to instead accept an offer to become an
January 1, 2015 | Neil Tocher, Alexander R. Bolinger, William E. Stratton, Scott C. Tysor
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Leonidas Mining on the Edge
Production and profit objectives were not being met by the two-week old Leonidas Mining Philippines Joint Venture with Gab International, USA.
January 1, 2015 | Patricia Lontoc, Edwin Portugal, Ramon Ramos
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Half-Baked
This critical incident concerns a middle aged man employed as an adjunct baking instructor at a small community college who is expecting an advancement to a full time position.
January 1, 2015 | George Kelly
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August First Bakery & Café Pulls the Plug on Laptop and iPad Use
This critical incident describes Jodi Whalen and Phil Merrick’s decision to go “screen free” by prohibiting use of laptops, iPads, and electronic reading devices at their restaurant, August First
January 1, 2015 | Paul E. Olsen
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Deployment or Demotion
On the flight back to his home station, Captain Jack Thompson pondered his choices. He had to make the decision now because his unit was about to deploy to Afghanistan.
January 1, 2015 | Elizabeth H. Jones, Anthony J. Mento, Gregg T. Zavadasky, James N. Van Daniker
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Finding the Perfect Strategic Partner for an FDA Approved Drug
MannKind Corporation is a small biotechnology firm faced with a critical decision to find a partner to market its first product.
January 1, 2015 | George Whaley, Jessica Brown
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Lululemon Athletica and a Series of Bad Marketing Decisions
Lululemon Athletica, known for high-end yoga apparel, faced a series of bad public relations events starting in 2006 and continuing until 2013.
January 1, 2015 | Jane Thomas, Cara Peters
View Details
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