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This description-based critical incident focuses on the onboarding lessons associated with the British royal family and their business that can be applied to anyone entering a family that concurren
On November 23, 2023, the CEO of Binance, the world’s largest cryptocurrency exchange, Changpeng Zhao (CZ), resigned, pled guilty to running afoul of U.S.
This decision-based critical incident describes how Operations Vice President Cody of Bigfoot Heating and Air should deal with Nate, his competent but overstepping customer service specialist.
This critical incident deals with a situation involving employee thefts at the Packers Pro Shop in Green Bay, Wisconsin.
Diegnau Farms was quickly approaching the renewal of a farm rental agreement.
Nick Oda was a marketing consultant hired by Momo Ltd, a lingerie manufacturer based in Tokyo, Japan.
The critical incident explores the complexities Jan, owner of JDD Rockway LLC, faced in navigating the challenging U.S. freight market post-COVID-19 pandemic.
Business instructors face significant challenges.
This descriptive critical incident explores the perspective of Dean Larry DeBrock, the former dean of a top-ranked business school, who later became one of the first instructors of Business 101 aft
As 2024 comes to a close, the editors of the Journal of Critical Incidents wish you a happy holiday season and a joyous New Year!
We are proud to say that the first special issue of the Business Case Journal (BCJ, Volume 31, Issue 2) was published in Winter of 2024.
The purpose of this study was to identify potential clusters of academic institutions and individuals who are advancing the writing and publication of cases within the Society of Case Research.
The year 2020 was arguably one of the most unprecedented years in recent history with a global pandemic that killed millions, alongside a long overdue racial reckoning.
Case writers typically recognize the importance of opening a case study with a compelling hook that engages the reader.
The town of Barrington was faced with the immediate replacement cost of two refuse vehicles (refuse included both household waste and recyclables).
Talon started Bergen House, a craft mead brewery in Connecticut. After surviving the Covid-19 pandemic, he wanted to grow his business.
Peter Lycurgus had an opportunity to invest in Eyefluence, a start-up venture whose eye-tracking technology allowed individuals to operate digitally controlled devices through eye movements.
The ability to tell stories has been identified as a “universal human trait” that exists in various forms within all cultures in the world (Yong, 2017, p. 2).
This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research
On May 1, 2023, First Republic Bank (FRC) failed, one week after it announced its first quarter earnings on April 24, 2023, and only a few weeks after the high-profile failures of Silicon Valley