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Radosta Oil: Back from the Brink
The press hinted at a possible hostile takeover, and Jerry Bailey knew his job was on the line. Bailey was keenly aware that things needed to change quickly.
January 1, 2016 | Lorin Walker, Matthew VanSchenkhof
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WTF? McDonald's Minion Unhappy Meal
This critical incident describes the social media response of some customers when they believed a Happy Meal’s Minion toy was saying the expletive, “What the f@#k?” In July of 2015, McDonald’s re
January 1, 2016 | Paul E. Olsen, Karen Popovich, Tiffany A. Thompson
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Taking the List: Ethics in Pharmaceutical Sales
Adam Norris made his way in the “arms race” of pharmaceutical sales. He was the sales representative for a new drug that could help patients manage a serious health problem.
January 1, 2016 | Scott D. Hayward, Robin T. Byerly
View Details
Long Term Care: A Personal Financial Decision
This critical incident can be used in a basic finance or personal finance class.
January 1, 2016 | Jeff Brookman, Ann M. Hackert, Robert Picard
View Details
Memorial Hospital and Changes Related to Accounting for Leases
Memorial Hospital was part of a successful, for-profit, integrated healthcare organization. The hospital relied upon leases to finance equipment and real property.
January 1, 2016 | Macey Buker
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Northstar Café: Food Cost Accounting
This case explores the vital relationship between the measurement of inventory and income for the restaurant Northstar Café.
January 1, 2016 | Lindsay Meermans, Rachel Wilson, Greg Heine
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My Job or My Values
This decision-oriented critical incident describes Stacey Garrison’s personal dilemma of whether to candidly express her concerns about the human resource management practices of Lexi and Mark (o
January 1, 2016 | Samantha Gardner, Neil Tocher, Alexander R. Bolinger
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Sylvia's Hallmark Shop
Sylvia Wright, owner of a local Hallmark card shop, had just read a newspaper article announcing the closing of another location in a neighboring county.
January 1, 2016 | Joyce A. Young, Paul W. Clark
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Groupon: Innovative Accounting Metrics for a New Business Model?
Groupon, Inc.’s growth had been spectacular, and in less than three years after its founding, it was ready to make its initial public offering (IPO).
January 1, 2016 | Jeffrey Miller, Jeffrey Strawser
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Taking the Leap: Gary and Darla Become Entrepreneurs
Gary and Darla Beggs, after long, professional tenures in large corporations, decided to become business owners.
January 1, 2016 | Tony Tocco, Craig Sasse, Turner White
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Food Fight: Law and Public Relations in Pizza Wars
This decision-oriented critical incident addresses potential legal and marketing conflicts in the restaurant industry based on claims of superior food or of inferior competitor products.
January 1, 2016 | Brad Reid, Andrew Borchers
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How Can FIFA President Gianni Infantino Improve FIFA's Tarnished Image?
The Fédération Internationale de Football Association (FIFA) focused on improvement of football (known as soccer in the U.S.) and organized international soccer competitions, including the World
January 1, 2016 | Nanette Clinch, Marco Pagani, Asbjorn Osland
View Details
English-Only Controversy at City Market Co-op
This critical incident considers an English-only language controversy at City Market, Onion River Co-op, a grocery store and food co-op located in Burlington, Vermont.
January 1, 2016 | Paul E. Olsen, Peter T. Kelly
View Details
Domelights.com: An Examination of Who Is to Blame for a Hostile Work Environment
This descriptive critical incident describes events which took place within the Philadelphia Police Department which resulted in a federal lawsuit for a hostile work environment.
January 1, 2016 | Charles P. Wilson, Shirley A. Wilson, Harsh K. Luthar
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Credit Union's Office Operating Expense Ratio?
John, a long-time board member at Midwestern Community Credit Union (MCCU), noted in one of his financial reviews that MCCU’s operating expense ratio was substantially higher than those of peer c
January 1, 2016 | Robert Tokle, Neil Tocher
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Country Crock: Healthy Recipe Leaves Bad Taste in Consumers' Mouths
Country Crock spread (a butter substitute made by Unilever) had changed its recipe to meet increasing consumer pressures for healthy food products.
January 1, 2016 | Bradley Brooks, Steven Cox, Timothy E. Burson
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The Colonel Crowther Foundation: Succession Planning in a Non-Profit Organization
This descriptive critical incident is based upon a real life situation encountered by the author.
January 1, 2016 | Robert G. Edmonds
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Bolstering the Booster Club
Dennis Chandler, the incoming president of the Blue Line Hockey Booster Club (BLC) faced a challenging situation.
January 1, 2016 | JoAnn L. Atkin, Michael McCardle
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“10 Things I Hate About . . .” Contract Breaches
The critical incident stems from a contract dispute between actor Evan Rachel Wood and film producer 10 Things I Hate, LLC, concerning the film 10 Things I Hate About Life.
January 1, 2016 | Jessica Magaldi
View Details
Kim Hamel and Her 90-Day Plan
This critical incident about a senior-ranking female in law enforcement focuses on a decision about whether to create a formal, 90-day plan during a career transition, or take things day-by-day a
January 1, 2016 | Dawn E. Chandler, Steven Cox
View Details

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