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Business Case Journal - Volume 12, Issue 1 (Summer 2004)

Submitted by Society for Case Research
Journal
June 1, 2004
Topic: 
Human Resources & Organizational Behavior, Marketing & Sales, Operations, Strategy & General Management
Keywords: 
Business Journal, business cases, case writing, journal preview, Society for Case Research, Business Case Journal
Area of Study: 
Business and Management
Target Audience: 
Faculty/Researchers
License: 
Attribution, Non-Commercial, No Derivative Works CC BY-NC-ND
Price: 
Free
Average rating: 
0

This is the full preview of the Business Case Journal - Volume 12, Issue 1 (Summer 2004). Individual cases with the associated teaching notes can be found by searching the case title.

The Wiremold Company: Listening to the Voice of the Customer

  • Martha C. Fransson, Rensselaer PolytechnicInstitute
  • Peter J. LaPlaca, Rensselaer Polytechnic Institute
  • Steven M. Maynard, The Wiremold Company

The Wiremold Company: Listening to the Voice of the Customer 1

  • Martha C. Fransson, Rensselaer PolytechnicInstitute
  • Peter J. LaPlaca, Rensselaer Polytechnic Institute
  • Steven M. Maynard, The Wiremold Company

Unionizing the Des Moines Water Works

  • Delaney J. Kirk, Drake University

Cressoft: Journey from ISO 9001 to CMM

  • Jamshed Hasan Khan, Lahore University of Management Sciences

Zelte USA

  • Douglas G. Ohmer, Northern State University
  • Claire McCarty Kilian, University of Wisconsin - River Falls

EM2: The Phone Rang at the Game

  • Jeff Totten, Southeastern Louisiana University
  • Don Pope, Abilene Christian University

The WiremoldCompany: Wiremold®' Distributor Incentive Program

  • Martha C. Fransson. Rensselaer Polvtechnic Institute
  • Robin Chase, Rensselaer Polytechnic Institute
  • Edward B. Miller, The Wiremold Company
  • Scott M. Bartosch, The Wiremold Company

BMX CYCLES

  • Arif.I Rana, Lahore University of Management Sciences
  • James Erskine, University of Western Ontario