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Journal of Critical Incidents - Volume 8 (Fall 2015)
This is the full preview of the Journal of Critical Incidents - Volume 8 (Fall 2015). Individual cases with the associated teaching notes can be found by searching the case title.
Urban Outfitters Bloody Mess
- Bradley W. Brooks
- Steven M. Cox
A Hijab Not Quite “The Look”
- Claire L. McCarty
- Ali Fatih Dalkilic
- Olca Surgevil
OMG! He Said What? (A&E’ s Duck Dynasty Situation)
- Barbara Schuldt
- Jeff Totten
The Missed Deadline: Whose Problem Is It?
- Gillian Stevens
- Edwin Portugal
A Community Unraveled: Police Shooting in Ferguson, MO
- Charles P. Wilson
- Shirley A. Wilson
Service Unbounded: A Contract Management Dilemma
- John Barczak
- Elizabeth H. Jones
- Scott Shindledecker
Say It Isn’t So Lady “O”: A Sex Scandal at the Oprah Leadership Academy for Girls
- Barbara Burgess-Wilkerson
- Barbara K. Fuller
- Nathaniel Frederick II
After Hours
- Marley Hartman
- Sondra Simpson
Seeing the Light or Tilting at Windmills? The Case of Richards-Townshend
- Keith Hunter
- Monika Hudson
- Karl Boedecker
The GoldieBlox Video: Copyright Infringement or Fair Use?
- Jessica A. Magaldi
An Inventory Letter from Carter’s to Kohl’s – What Could Go Wrong?
- Jeffrey Miller
- Jeffrey Strawser
Old Dog, New Tricks: Staying Relevant in the Digital Era
- JoAnn L. Atkin
- Michael McCardle
Profit and Inventory Under IFRS and GAAP
- Gabriele Lingenfelter
- Abby Brooks
Refuge: A Place of Safety or Danger
- Timothy Redmer
Heritage Health Resources
- Scott Shindledecker
- Dawn Grissom
- Elizabeth H. Jones
Inventory Management at the Theme Park
- Matthew VanSchenkhof
- David Baker
- Jessica Cox
Whose Back Do I Scratch?
- Eric Nelson
- Denise Oas
August First Bakery & Café Pulls the Plug on Laptop and iPad Use
- Paul E. Olsen
The Language Barrier
- Sondra Simpson
Lululemon Athletica and a Series of Bad Marketing Decisions
- Jane Thomas
- Cara Peters
Finding the Perfect Strategic Partner for an FDA Approved Drug
- George Whaley
- Jessica Brown
Deployment or Demotion
- Elizabeth H. Jones
- Anthony J. Mento
- Gregg T. Zavadasky
- James N. Van Daniker
Half-Baked
- George Kelly
Leonidas Mining on the Edge
- Patricia Lontoc
- Edwin Portugal
- Ramon Ramos
The Race to the South Pole: Lessons in Problem Solving, Planning, and Teamwork
- Patrick L. Schultz
- John J. Vitton
- Nikolaus T. Butz
Cannonball!
- Sondra Simpson
Sam Cooper: To Stay with the Family Firm or Not!
- Neil Tocher
- Alexander R. Bolinger
- William E. Stratton
- Scott C. Tysor
Save the Whales? A Public Relations Crisis at Lego
- Paul E. Olsen
Just What Constitutes Protected Concerted Activity in Social Media Use by Personnel?
- Asbjorn Osland
- Nanette Clinch
The ALS Bucket Challenge: The Good, the Bad, and the Money
- Cheryl B. Ward
- Diane R. Edmondson