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This decision-based critical incident describes Jorge’s concern about how to deal with the double bind of customer backlash caused by charging large deposits for propane tanks while facing a severe labor shortage. The double bind of customer...
Since its founding as three internet genealogy sites in 1996, Ancestry.com (Ancestry) evolved as a public and private firm consisting of four product lines, each with different growth potentials and market share prospects, hoping to achieve its...
This case revolves around ALDO, a Canadian wholesale distributor and third-party sourcing provider, as well as a retailer of fashion footwear, handbags, and accessories. The first wave of the COVID-19 pandemic, roughly between February and...
In July 2019, a Ransomware attack on the Springhill Medical Center in Mobile, Alabama resulted in Springhill having to shut down their network for nearly eight days due to the attack. The network outage resulted in critical medical equipment,...
The leadership practitioner is focused on increasing mandates to create performance based systems that are accountable to self, teams, and the organization. To achieve this, understanding the linkage between organizational system concepts and...
The Creating Futures: Current-Ideal model is a framework to guide users in capturing their perceptions of current-ideal behaviors on a particular topic or life process. In the 20 years of exploration of over 800 graduate students the model has...
The document “The Vocation of the Business Leader: A Reflection” (VBL) facilitates the understanding of the Christian leader’s role in these times characterized by serious economic disturbances and growing inequality. VBL points to new...
In this paper we define the nature of the climate change problem and we analyze the task of getting human society to act quickly enough and appropriately to solve this global crisis. We show how our current citizen mental models keep us locked...
This study reflects the necessity to incorporate spirituality into business practices while building on a foundation of responsibility and sustainability. The articulation between these three practices is necessary to respond to the three...
What are the best ways to integrate sustainability concepts into higher education institutions and management education? Sustainability, global responsibility, and social innovations are increasingly accepted worldwide as part of a common...