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Boom. YULU President and co-founder Jochem van Rijn was blown away by the backlash to his “Cut The Wire” children’s toy, a toy bomb that had to be defused before it exploded. In fact, criticism of the toy was swift. Canada’s CBC and the New...
“Whatever we decide, we have to remember that Chuck E. Cheese’s heart and soul is centered around entertainment,” thought Chuck E. Cheese (CEC) CEO David McKillips as he prepared for a Zoom meeting with a group of the company’s executives. “I...
"We were shocked," said Erica Hanner. "None of us had any idea that this was coming. It hurt a lot, honestly. I was speechless for probably 10 minutes after. I stood there staring at my phone saying, 'This can't be real. Did that just happen...
Each night in Baltimore approximately 2700 people are without a consistent or overnight place to live. For these residents, the barriers to affordable housing stem from historically discriminatory policies that segregated Blacks into...
Anti-Black lending practices of the 20th century have had a lasting impact on American society and the financial health of Black households and individuals. The goals of this module are for students to apply pre-requisite knowledge, skills, and...
Tina was a student who received a grade of zero on the first assignment in a business law course. When she contacted the professor to ask if there was something wrong with her paper, he explained that parts of her submission matched those of...
Neely Paul was intrigued by the newspaper headline (Underwood, 2006) that accused a local business CEO of embezzling $7 million. The headline reminded Neely of his recent difficulties in using his third-party medical benefit credit card issued...
Terrance Lau was the program manager of the Campus Network Refresh, a major program to upgrade network connectivity of the Mountainside State University (MSU). Lau was preparing for an upcoming meeting with the new executive sponsor. The...
Delta Air Lines (Delta) had just completed its acquisition of Northwest Airlines (Northwest) and would now start the integration process to become one airline. As part of the acquisition, Delta assumed all debt and covenants of Northwest. Ed...
The critical incident considers how innovative business models deployed by new entrants have the potential to serve as agents of disruptive or discontinuous change. This issue is considered through the lens of the higher education textbook...