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Includes Teaching Notes
This video is a condensed version of a live presentation on diversity, equity, and inclusion given by Mona Ameli, CEO and Managing Partner of Ameli Global Partnerships. It captures the impact of true DEI on KPIs, culture, and brand.
The case opens during the COVID pandemic in October 2020 with a protest by two dozen workers of the termination of a Black, female, Muslim employee in Amazon’s Shakopee, Minnesota, plant for taking too much time off task (TOT). She had formed a...
Nancy was a student who took an exam in her university’s Testing Center because she needed extended time and a distraction-free environment. After she took the exam, she discovered that students who took the exam in the classroom accessed...
Boris Johnson, former mayor of London and Prime Minister of Great Britain, was a powerful even “rebellious” politician with seven children born to three wives and a mistress (Shone, 2022). Boris had many political successes, including Brexit...
This critical incident describes a legal dilemma faced by a Tim Hortons franchisee in the St. Louis metro area. The franchisee, Eric Sigurdson of Show Me Hospitality, asserted the franchisor, Tim Hortons USA, attempted to force him to sign a...
Sasha oversaw the Coffee Fund for the College of Business where she worked as an administrative assistant. Coffee drinkers were asked to contribute. Over the years to maintain this fund, Sasha relied on repeated emails soliciting donations. As...
This Critical Incident requires that students identify and assess the various risks associated with a personal financial decision. A kitchen remodel is not as simple as it seems on the surface due to the uncertainty associated with increasing...
The US Food and Drug Administration’s emergency use authorization of COVID-19 vaccines led J. R. Logan Hospital in March 2021 to be one of the first to mandate that all employees be vaccinated or else be terminated. Several hundred of its 8,000...
This critical incident is about Amir Shedyak, a supermarket Customer Service Leader, who was fired from Hannaford Supermarket by Store Manager Rolland Tessier for violating Hannaford’s safety policies. More specifically, Shedyak violated...
This critical incident centers on a university department chair facing an either-or personnel decision concerning two faculty members who are on annual renewable contracts. Both faculty members are strong performers who contribute to the...