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Authentic Lyon era una tienda de saldos de ropa ubicada en las Plazas Outlet en Jalisco, México, que luego de tres años de operación seguía generando más gastos que utilidades. El director contactó a una consultora para que le ayudara a...
The Connie Tang & Princess House case touches on topics of crisis management, community, the direct selling business model, the Hispanic market, leadership, childhood and adult influences and mentors, competing priorities (aka work-life...
On July 3, 2018, bookseller Barnes & Noble released a statement saying that their CEO, Demos Parneros, was terminated, effective immediately, for “violating the company’s policies.” In this abrupt firing, Barnes & Noble did not specify...
Two homeschooled Florida teenagers meet in a homeschool group arranged by their moms, start community college at 14 years of age and discover a shared passion for social entrepreneurship. The result of that passion was the global jewelry and...
For the past 48 years, the Jills (Buffalo Bills Cheerleaders) were an important part of the Bills organization, entertaining fans both on and off the playing field. Recognized for their high spirit, dedication, and humanitarian nature, they had...
According to the U.S. Department of Labor, nearly two million workers report being victims of workplace violence each year. This critical incident depicts Jared, the manager of an auto body shop, in a potentially violent situation with his...
This critical incident is about Abdullah Sall, a Muslim immigrant from West Africa who was fired from his job as an administrative assistant with the Chittenden County State’s Attorney’s office in Burlington, Vermont. While State’s Attorney...
Valve Corp has become one of the most successful entertainment and technology firms in the world in terms of firm performance and innovativeness. Valve utilized an organic organizational form with over a hundred employees and no managers....
Heidi, an MBA student who is only a couple of weeks into her new job as City Treasurer, was asked to be on the city’s negotiation team that would negotiate the new contract with the local firefighters’ union. She accepted the assignment with...
Betsy DeVos barely was confirmed as Secretary of Education with Vice President Pence casting the tie-breaking vote. She knew she had to address the contentious Title IX issue. The Dear Colleague Letter of 2011 (DCL of 2011), written during the...