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This critical incident considers an English-only language controversy at City Market, Onion River Co-op, a grocery store and food co-op located in Burlington, Vermont. A City Market manager’s practice of encouraging his staff, primarily...
This descriptive critical incident describes events which took place within the Philadelphia Police Department which resulted in a federal lawsuit for a hostile work environment. The incident focuses on the comments and online activities of...
This critical incident about a senior-ranking female in law enforcement focuses on a decision about whether to create a formal, 90-day plan during a career transition, or take things day-by-day as a means to positively impact her police...
A female African American attorney was mentally reviewing her performance over the last 30 months to determine if she was likely to be retained at her current law firm—or even if she wanted to stay. Was she correct in feeling as though she...
Alicia Jones and Kevin Killian worked for Midwest Products. More than once, Alicia experienced Kevin putting his arm around her when talking to her. She felt uncomfortable, and all she could think about was that arm. She stopped paying...
To celebrate the legendary basketball player Michael Jordan’s induction into the Basketball Hall of Fame, the grocery store chain Jewel-Osco was considering an advertisement in a commemorative edition of Sports Illustrated magazine. The...
Adam Norris made his way in the “arms race” of pharmaceutical sales. He was the sales representative for a new drug that could help patients manage a serious health problem. The drug could also help him and his colleagues become sales team of...
River Region Animal League, a not-for-profit organization, has experienced tremendous growth during the period covered in the case. The financial resources tripled, and the number of animals rescued, treated, and placed in permanent homes had...
This case involves a dilemma faced by a professor, Dr. Bethany Locasta, in assigning grades to a student, Brock, who departed a study abroad program early because of a family emergency. Dr. Locasta led a study abroad trip to South Africa, which...
This case concerns a local entrepreneur’s decision to either expand his product line by reselling another company’s product, Nature Safe, or create a new product, Healthy Garden from a mix of Nature Safe and Dairy Doo. Brad Morgan, owner and...