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Showing 1 - 2 of 2
Neil Tocher, Pedro Mena, Tyler Burch, Tesia Kellar
February 12, 2024
This decision-based critical incident considers how Lourdes should deal with her combative but competent office manager Dixie. While Dixie had effectively performed her duties at Cascade Design Construction Company (CDC) for nearly two decades...
Student Price:
$4.00 (€3.6)
Neil Tocher, Idaho State University, Pedro Mena, Idaho State University, Tyler Burch, Idaho State University
December 1, 2022
This decision-based critical incident describes Jorge’s concern about how to deal with the double bind of customer backlash caused by charging large deposits for propane tanks while facing a severe labor shortage. The double bind of customer...
Student Price:
$4.00 (€3.77)