JCI Volume 15, Issue 1

Journal of Critical Incidents - Volume 15, Issue 1

January 11, 2023
Accounting & Finance, Entrepreneurship, Ethics & Social Justice, Human Resources & Organizational Behavior, Information Systems, Marketing & Sales, Operations, Strategy & General Management
journal preview, Journal of Critical Incidents, Business Journal, business cases, case writing, Society for Case Research
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Business and Management
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This is the full preview of the Journal of Critical Incidents - Volume 15, Issue 1. Individual cases with the associated teaching notes can be found by searching the case title.

The Coffee Fund: Writing an Influential Email

  • Claire McCarty, University of Wisconsin-River Falls
  • Stacy Vollmers, University of Wisconsin-River Falls

Show Me Hospitality versus Tim Hortons: A Broken Franchise Contract?

  • Joyce A. Young, Indiana State University
  • Paul Clark, Carolina Coastal University
  • Faye S. McIntyre, University of West Georgia

The Accidental American: The case of Boris Johnson

  • Ellen Lippman, University of Portland

Nancy's Nightmare

  • Suzanne Dieringer, The University of Tampa
  • Olga Petrova, The University of Tampa
  • Joni Ghannadian, The University of Tampa
  • Britt Shirley, The University of Tampa

Big Brother is Watching at Amazon: Employee Responses During the Pandemic

  • Stephanie Thomason, University of Tampa
  • Bella Galperin, University of Tampa

The Kitchen Conundrum

  • Ann Hackert, Idaho State University
  • Steven Byers, Idaho State University

Mandating COVID-19 Vaccination: Hesitancy and BIPOC Concerns

  • Joy Iroegbu, Wilfrid Laurier University
  • Prescott C. Ensign, Wilfrid Laurier University

The Rippling Impact of a Ransomware Attack

  • Liam Wenk, LeMoyne College
  • Tracy Couto LeMoyne College

Layoff Dilemma at Big Southern University

  • Brad Almond, Texas A&M University-Central Texas

Good Samaritan or Poor Performer?

  • Paul E. Olsen, Saint Michael's College

What Should Columbine Health Systems Do in the Wake of a Discrimination Settlement

  • Stephanie Thomason University of Tampa
  • Dean Koutroumanis University of Tampa

Divided Ink Eric Nelson, University of Central Missouri

  • Teara Perry, University of Central Missouri
  • Andrea Dieckman, University of Central Missouri

Rihanna’s Savage X Fenty Lingerie: Deceptive Marketing for All Body Types?

  • Bradley W. Brooks, Queens University of Charlotte
  • Steven M. Cox, Queens University of Charlotte
  • Cara O. Peters, Winthrop University

Nike’s Fast Break to the Consumer

  • Joyce A. Young, Indiana State University
  • Paul W. Clark, Coastal Carolina University
  • Paul F. Schikora, Indiana State University

That’s So Gay: Kellogg’s Faces Backlash to its “Together With Pride” Cereal

  • Paul E. Olsen, Saint Michael’s College
  • Brandon Mitchell, Saint Michael’s College

ALDO, the COVID-19 pandemic, and supply chain disruptions

  • Nada Elnahla, Maynooth University
  • Narmin Tartila Banu, Carleton University
  • Leighann C. Neilson, Carleton University

ANCESTRY.COM: Evaluating the Past to Strategize for the Future

  • George Whaley, San Jose State University
  • Caroline Chen, San Jose State University
  • Quyen Thach, San Jose State University

Customer Trust or Business Realities: Trying to Keep a Small, Family Firm Alive in Puerto Rico

  • Neil Tocher, Idaho State University
  • Pedro Mena, Idaho State University
  • Tyler Burch, Idaho State University