Airbnb: Responding to Accusations of Racism in the Hospitality Industry

Authors
Nellie Berndt, Blake Hale, Jack Simmons, James S. O'Rourke
Region
North America
Topic
Ethics & Social Justice
Operations
Length
11 pages
Keywords
Racial Bias
sharing economy
civil rights
Lodging Industry
#AirbnbWhileBlack
discrimination
Copyright Holder
Eugene D. Fanning Center for Business Communication
Student Price
$4.00
Target Audience
Faculty/Researchers
Graduate Students
Undergraduate Students

Airbnb hosts discriminate against potential guests through the use of profile pictures and names. Airbnb users are fighting back against this form of discrimination from some Airbnb hosts and have begun a movement to garner the attention of media and Airbnb executives to push for change. The company is currently working toward permanent solutions to the problem while wading through the rocky landscape of change.