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Airbnb: Responding to Accusations of Racism in the Hospitality Industry

Nellie Berndt, Blake Hale, Jack Simmons, James S. O’Rourke
January 15, 2023
SKU:
BUS-008902
Region: 
North America
Topic: 
Ethics & Social Justice, Operations
Length: 
11 pages
Keywords: 
Racial Bias, sharing economy, civil rights, Lodging Industry, #AirbnbWhileBlack, discrimination
Student Price: 
$4.00 (€3.66)
Average rating: 
0

Airbnb hosts discriminate against potential guests through the use of profile pictures and names. Airbnb users are fighting back against this form of discrimination from some Airbnb hosts and have begun a movement to garner the attention of media and Airbnb executives to push for change. The company is currently working toward permanent solutions to the problem while wading through the rocky landscape of change.