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Tyler Burch, Idaho State University Jason Cox, Idaho State University
January 8, 2020
According to the U.S. Department of Labor, nearly two million workers report being victims of workplace violence each year. This critical incident depicts Jared, the manager of an auto body shop, in a potentially violent situation with his employee...
Tyler Burch, Idaho State University Neil Tocher, Idaho State University Dennis Krumwiede, Idaho State University
January 8, 2020
This decision-based critical incident describes Karl Gibson’s worry about how to prevent theft and other fraud at International Retail, LLC (IR). Unfortunately, Karl has just caught his online salesperson, Larry Felding, stealing company inventory...
Holly Milanese, Queens University of Charlotte Emily Poulton, Queens University of Charlotte Jennifer Hull, Queens University of Charlotte Dawn E. Chanland, Queens University of Charlotte
January 7, 2020
The Norwegian team garnered 39 medals during the Winter 2018 Olympics, more than any other nation in Olympic history. In 2017, Shalane Flanagan led 11 of her teammates to make the Olympics in a traditionally individualized sport of elite running...
Peggy Sue Loroz, Gonzaga University Molly B. Pepper, Gonzaga University Adriane Leithauser, Gonzaga University
January 7, 2020
FullContact was a technology company whose core values included being “awesome with people.” This was reflected in the mission of the business and guided the manner in which the organization strived to treat its stakeholders. CEO and Co-Founder Bart...
Levy, Erica; Wellen, R.; and McKendree, A. (editor)
December 31, 2019
Larry Nassar’s conviction of first-degree sexual misconduct with young girls in USA Gymnastics raised important questions about the efforts of the USOC and affiliated organizations to keep their athletes safe. The scope and duration of his abuse...
Katherine Korman Frey
August 1, 2019
The Connie Tang & Princess House case touches on topics of crisis management, community, the direct selling business model, the Hispanic market, leadership, childhood and adult influences and mentors, competing priorities (aka work-life balance...
Associate Dean for Graduate Programs - Universidad Loyola Andalucia
July 3, 2019
Enunciado de Caso Practico sobre Evaluacion del Desempeño. El Caso es real, pero por motivos de confidencialidad, se han variado algunos datos y nombres.
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November 1, 2018
Valve Corp has become one of the most successful entertainment and technology firms in the world in terms of firm performance and innovativeness. Valve utilized an organic organizational form with over a hundred employees and no managers. Employees...
Amy LaCombe, Ethan Sullivan
January 1, 2018
In April 2008, small particles of glass were discovered during a quality control check at Boston Beer Company’s Cincinnati brewery. This problem was traced to defective glass in bottles which came from a supplier that provided Boston Beer Company...
Samantha Gardner, Neil Tocher, Alexander R. Bolinger
January 1, 2016
This decision-oriented critical incident describes Stacey Garrison’s personal dilemma of whether to candidly express her concerns about the human resource management practices of Lexi and Mark (owners of the bakery where Garrison works), or to...