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This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day. Tina White, one of the GBYMCA’s child care workers, showed up for work under the influence of...
This decision-based critical incident considers how Lourdes should deal with her combative but competent office manager Dixie. While Dixie had effectively performed her duties at Cascade Design Construction Company (CDC) for nearly two decades...
This is the full preview of the Journal of Critical Incidents Winter 2023 issue. Individual cases with the associated teaching notes can be found by searching the case title.
Embezzlement at the Country Club: A Breach of...
In November of 2011, William James finally had time to reflect on the events of the past five years. As CEO of Oneida, Limited, he navigated the firm through a Chapter 11 bankruptcy filing and a sale to a private equity firm, Monomoy Capital...
This case examines attempts to unionize Dollar General Corporation, an important and growing U.S. retailer. Workers’ attempts to form a collective bargaining unit have encountered substantial opposition, stemming from the company’s antipathy to...
This is the full preview of the annual joint issue from Global Jesuit Case Series and Journal of Case Studies - Volume 41, Issue 2. Individual cases with the associated teaching notes can be found by searching the case title.
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Amy Stowe, the newly appointed Chief Operating Officer of the nonprofit Clean Climate Coalition, found herself leading the communication and implementation of a full company reorganization prompted by the voluntary departure of a senior leader...
This is the full preview of the Journal of Case Studies Spring 2023 issue. Individual cases with the associated teaching notes can be found by searching the case title.
Writing the Case Focus – Decision Focus or Descriptive...
This case study focuses on the success of Felipe Lopez as the CEO of companies in a medium-sized city in Colombia. The case allows students to examine different leadership theories and styles by exploring Lopez’s characteristics, experiences,...
A fintech mortgage company, Better.com, recently positioned itself to go public. Investor momentum began to slow, however, largely because of Founder and CEO Vishal Garg’s
multiple management misjudgments. When Garg fired a large number...