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In March 2022, hundreds of employees at The Walt Disney Company headquarters in Burbank, California staged a walkout over Disney’s response to the Parental Rights in Education act, also known as Florida HB 1557. The walkout came after employees...
Shake Shack’s leadership found itself in a difficult situation when, after initially accepting $10 million in PPP (Payroll Protection Program) funds early in the onset of the COVID-19 pandemic, the company decided to return the money. As the...
Rumors were that Genene Jones, a licensed vocational nurse (LVN), might be hurting the pediatric patients at Bexar County Hospital, but Dr. Kathy Holland did not believe it. She had worked with Jones and found her to be a particularly good...
On January 6, 2021 insurrectionists rioted at the capitol building in Washington, D.C., claiming they wanted to stop certification of the electoral ballots naming Joseph R. Biden as 46th President of the United States. Investigations by...
Working in a patriarchal society where girls are considered lower in status and have little or no opportunity to be educated, the Kakenya’s Dream Foundation faces an obstacle to providing education for girls. Dr. Kakenya Ntaiya, Founder and...
Alix had considered her city’s downtown a gem and her investment in a hotel there a home run. But with Covid-19 and the frequent protests by opposing political groups that occurred during the years 2020 and 2021, the city had deteriorated....
This case describes five distinct periods in Sun King Brewery’s distribution history. The Indianapolis brewer experienced explosive growth since opening in 2009. It rode the wave of the “craft beer revolution,” earning 27 Great American Beer...
This descriptive case discusses rebranding strategies in the quick service restaurant (QSR) industry. The case demonstrates Popeyes’ brand evolutions during changing customer expectations. As defined by Aaker’s (1992) widely used framework, a...
The case opens during the COVID pandemic in October 2020 with a protest by two dozen workers of the termination of a Black, female, Muslim employee in Amazon’s Shakopee, Minnesota, plant for taking too much time off task (TOT). She had formed a...
Nancy was a student who took an exam in her university’s Testing Center because she needed extended time and a distraction-free environment. After she took the exam, she discovered that students who took the exam in the classroom accessed...