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This descriptive case discusses rebranding strategies in the quick service restaurant (QSR) industry. The case demonstrates Popeyes’ brand evolutions during changing customer expectations. As defined by Aaker’s (1992) widely used framework, a...
The Joni Rogers-Kante & SeneGence case touches on topics of skyrocketing growth, the operational and leadership shifts that accompany such growth, industry ethics, home-based business, family business, legacy and succession planning, goal-...
In February 2021, Storm Uri devastated an unprepared Texas which resulted in mass power outages across the state. Texans faced low temperatures, food shortages, water shortages, and power outages during the storm and high electricity bills...
Electric automaker Tesla’s Autopilot technology aims to make driving safer and more convenient. Consumer misuse, however, and numerous vehicle collisions contradict Tesla’s goal. As Tesla continues to release new Autopilot updates to the public...
During a meeting of information security (infosec) experts, Antisnatchor attacked Azeria for tweeting photos of attendees. Azeria, Antisnatchor, and other members of the Twitter infosec community became embroiled in increasingly charged...
Hantz Woodlands, LLC, is a startup company, a social enterprise in Detroit, and the world’s largest urban farm. The company is committed to using agriculture as a tool for economic development and blight removal in an urban center. The case...
“Immersive Community Understanding with Data Analytics” is an ambitious project that aims to encourage and mentor students to connect to and obtain insights on local communities with several massive governmental and commercial...
This Teaching Note provides business faculty with detailed step-by-step guidance on using the Harvard Everest Leadership and Teams Simulation in teaching and coaching students on the ethical aspects of their leadership and decision making. This...
A routine review of expense reports by the Internal Audit Department at Zip Tech Corporation inadvertently uncovered a workplace romance between an executive and a lower-level employee. Zip Tech had a non-fraternization policy and the employees...
Hooters, America’s first and most influential breastaurant chain (a restaurant with waitresses in revealing uniforms), had endured – but also embraced – criticisms of its image for decades. By 2017, however, Hooters’ image did not seem to be...