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This case examines attempts to unionize Dollar General Corporation, an important and growing U.S. retailer. Workers’ attempts to form a collective bargaining unit have encountered substantial opposition, stemming from the company’s antipathy to...
Amy Stowe, the newly appointed Chief Operating Officer of the nonprofit Clean Climate Coalition, found herself leading the communication and implementation of a full company reorganization prompted by the voluntary departure of a senior leader...
This case study focuses on the success of Felipe Lopez as the CEO of companies in a medium-sized city in Colombia. The case allows students to examine different leadership theories and styles by exploring Lopez’s characteristics, experiences,...
A fintech mortgage company, Better.com, recently positioned itself to go public. Investor momentum began to slow, however, largely because of Founder and CEO Vishal Garg’s
multiple management misjudgments. When Garg fired a large number...
Rumors were that Genene Jones, a licensed vocational nurse (LVN), might be hurting the pediatric patients at Bexar County Hospital, but Dr. Kathy Holland did not believe it. She had worked with Jones and found her to be a particularly good...
The case opens during the COVID pandemic in October 2020 with a protest by two dozen workers of the termination of a Black, female, Muslim employee in Amazon’s Shakopee, Minnesota, plant for taking too much time off task (TOT). She had formed a...
Sasha oversaw the Coffee Fund for the College of Business where she worked as an administrative assistant. Coffee drinkers were asked to contribute. Over the years to maintain this fund, Sasha relied on repeated emails soliciting donations. As...
The US Food and Drug Administration’s emergency use authorization of COVID-19 vaccines led J. R. Logan Hospital in March 2021 to be one of the first to mandate that all employees be vaccinated or else be terminated. Several hundred of its 8,000...
This critical incident is about Amir Shedyak, a supermarket Customer Service Leader, who was fired from Hannaford Supermarket by Store Manager Rolland Tessier for violating Hannaford’s safety policies. More specifically, Shedyak violated...
In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness. Employees took the test, which adversely impacted four of the nine...