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This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research
A fintech mortgage company, Better.com, recently positioned itself to go public. Investor momentum began to slow, however, largely because of Founder and CEO Vishal Garg’s
multiple management misjudgments. When Garg fired a large number...
Destiny or Fate: The GJCS and SCR Perfect Fit
Stellern, M. Rockhurst University
Joseph, J, Lemoyne College
Craig Davis, Ohio University
Bradley W. Brooks, Queens University of Charlotte
Britt M. Shirley,...
For $500 million annually, Facebook contracts Accenture PLC to moderate content that violates its Terms of Service and is not caught by artificial intelligence. The graphic nature of the content has led to mental health issues for content...
Starbucks Corporation is facing a dilemma with a group of employees in Buffalo, New York attempting to form a union in response to compensation and working conditions. Starbucks faces this labor organization effort in the context of a global...
In this article, we present the results of an evaluation of a new paradigm for the undergraduate “Introduction to Management” course. Included is an overview of the basic principles of the pedagogy, the learning objectives of the course, and...
Changing the curriculum is not a task that most business schools would call “easy.” Yet curricular revision is more important than ever, as the need for social change — and the need for forward-thinking future leaders who will help to execute...
This decision-based critical incident describes Karl Gibson’s worry about how to prevent theft and other fraud at International Retail, LLC (IR). Unfortunately, Karl has just caught his online salesperson, Larry Felding, stealing company...
The Norwegian team garnered 39 medals during the Winter 2018 Olympics, more than any other nation in Olympic history. In 2017, Shalane Flanagan led 11 of her teammates to make the Olympics in a traditionally individualized sport of elite...
An insider is a person that has or had a legitimate right to access computing resources of an organization. This definition includes any current or former employee, contractor, customer, or business partner as an insider. Insider threat is the...