Crucial Conversations® is a two-day course (MBA779) that teaches skills for creating alignment and agreement by promoting open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), one will begin to surface the best ideas, make the highest-quality decisions, and then act on decisions with unity and commitment. In this practical and interactive learning session, wparticipants will learn to converse more effectively with their colleagues. In partnership with VitalSmarts®, we have locally certified Crucial Conversations® instructors that are ready to work with your team. Participants will learn how to create alignment, manage disagreement and keep business conversations concise while encouraging spirited dialogue and creative thinking.
Database Management Systems
Organizations must manage their data resources effectively in order to remain competitive. The efficient design, deployment, use and management of database systems requires an understanding of the fundamentals of database management systems, techniques for the design of databases and principles of database administration. This course emphasizes the fundamentals of database modeling, design, and development, the languages and utilities provided by database management systems, and the techniques for implementing and managing database systems. Although primary emphasis will be on relational database management systems, the object-oriented and distributed models will also be examined.
- Exhibit disciplinary knowledge in business intelligence and analytics
- Think critically to aid decision making
- Communicate professionally
- Commit to action that demonstrates care for others
- Exhibit personal habits consistent with leadership formation
Decision Making As a Leader
Problem solving and decision making are essential skills for managers and directors. We make many quick decisions unconsciously; sometimes the best decision is no decision at all. However, managers and directors have to make major and strategic decisions, both individually and as a group, that require the use of proven processes. Often the justification for a decision is as important as making the decision. This course teaches the key reasons why managers and directors benefit from learning how to make effective decisions.
Developing and Managing Talent
This course is designed to introduce the student to a strategic approach for training and developing an organization’s human capital. Training needs analysis is discussed, and the various methodologies and considerations are examined to address both short and long-term training and development goals, including leadership development objectives. Effective talent management begins with communicating performance expectations, and providing feedback on progress. Various methods of performance evaluation are presented to the student to accomplish performance improvement goals.
Developing Performance Goals and Standards
When setting goals for a project, you have to be SMART to be successful. Learn the SMART (Specific, Measurable, Attainable, Results-oriented, Time-framed) approach to consistent performance improvement with Creighton. This course includes an in-depth analysis and discussion of how to apply this system in the office.
Participants who complete this course will be able to be better suited to set attainable goals for themselves and their teams using the SMART system, leading to better outcomes and more motivated employees.
Emotional and Social Intelligence
Research has shown that high IQ is not the lone determinant for success in business. In fact, high performers have an extra special something else that has now been identified as “Social and Emotional Intelligence” or EI for short. So, it really takes the use of both parts of our brains and the ability to use our logical side to help guide our emotional side.
What is social and emotional intelligence (EI) and what does it have to do with our work environment? How can having high EI translate into better relationships and improved performance? All of these questions and much more will be covered in this interactive training workshop.
Engaging and Retaining Human Capital
This course is focused on evaluating the effectiveness of an organization’s human resource programs in motivating and retaining employees. The topics of employee motivation, satisfaction and commitment are discussed. HR policies that meet organizational needs, are legally compliant, and are viewed by employees to be fair are examined.
ERP and Lean Basics
This course dives into the basics of ERP and Lean basics including the process related to ERP, ERP system transactions, production, and scheduling, among other related topics. For any experienced executive, the ERP and Lean Basics course will be immensely beneficial in explaining the importance of ERP and in learning practical methods to integrate ERP and DRP with Lean Enterprise Basics. This will provide some practical tools to leverage ERP to generate electronic Kanban signals across a supply chain, manage supply chain lead time in planning and execution, and reduce supply chain inventory to needed levels instead of just-in-case levels.
Ethical Values Driven Leadership
As a leader, you will face ethical dilemmas and need to understand how you consider your role in a values-driven organization when presented with such a situation. This course examines ethics on a personal and practical level and takes a structured framework to evaluate the relevant organizational cases of participants and their business.
Executive Education Seminar in Strategic Planning
The Executive Education Seminar in Strategic Planning is based on the collective experience of the experts within Horizon Strategies made up of senior military leaders with extensive leadership, strategy and policy formulation, and strategic and operational planning experience along with academic excellence, research, and graduate instruction. This synergy translates to a dynamic and challenging experience for seminar participants. This is a four-day, 32-hour seminar, that provides three Creighton University continuing education credits.