Customer Retention Strategies

Customer Retention Strategies

ChefXChange Real Time Cases
September 01, 2017
SKU: RTC-209

Region of the world: North America
Keywords: Real Time Case
Price: $11.00 | €0.00
Distributed by the Global Jesuit Case Series
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One of the company’s challenges is gaining repeat business. When customers use the service, they post favorable reviews. Yet, customers seem to view this only as a special occasion service, rather than as a regular alternative to eating out in a restaurant. ChefXchange will be adding subscriptions and discounts to try to meet this challenge. Besides subscriptions and discounts, what other strategies would you recommend to encourage customers to come back consistently?