Real Time Cases
September 01, 2017
This case delves into SHARKK’s client development strategy. SHARKK wants creative ideas to help improve customer experience with the process of buying through SHARKK. They want help building out the process of how a customer could have the best experience in purchasing a SHARKK product. The case prompt gives some examples of ideas they are focusing on at the moment. Students should pay special attention to the use cases of their process development to generate a reasonable flow of how the process would work.