Real Time Cases
September 01, 2017
Servy is mystery-dining platform that helps restaurants collect valuable feedback about the customer experience. Currently Servy serves 50 restaurants in the greater New York City area. Servy is looking to expand their coverage to 500 restaurants, which would warrant roughly 20,000 users/reviewers within 6-months (in and around New York). In terms of longer-term goals, Servy is looking to work with over 15,000 restaurants nationally within the next three years. Robert estimates that this would require a user base of over three hundred thousand user/reviewers.