Real Time Cases
September 01, 2017
Servy is trying to dominate the mystery shopping space for restaurants. The CEO, Robert Edell, knows that mystery shopping presents a large opportunity in other industries. Robert believes that any customer-facing business can use feedback from a specially tailored mystery shopping experience. Robert believes that their technology and methodology can be specially tailored to vastly different markets. Since they are only a startup with limited resources and expertise, they need your help in choosing the industry with the best opportunity.