Facing an Impossible Situation?

Facing an Impossible Situation?

Neil Tocher, Alexander R. Bolinger, William E. Stratton, Ivan Kong Journal of Case Studies
May 01, 2016
SKU: BUS-501

Region of the world: North America
Topic: Strategy & General Management
Keywords: cultural differences, negotiation, goal alignment, coercion, rational persuasion
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This case describes first lieutenant Mike Dawson’s experience during his U.S. Army 2011-2012 tour in Afghanistan as an engineer advisor attached to an Air Force unit advising Afghans in support of Operation Enduring Freedom. His primary responsibility was to coordinate an on-the-job training (OJT) program providing the Afghan military with the skills needed to maintain base facilities under construction and scheduled to be turned over to the Afghans. The key issue in the case is that Dawson faces a stoppage in the OJT program for which he is responsible, a situation created when an Afghan military intelligence officer named Colonel Farhim failed to sign passes permitting the Afghan OJT trainers to enter the base. Dawson, a young and lower ranking U.S. Army officer in an advisory position, must convince the older and much higher ranking Afghan Air Force officer to sign paperwork to keep Dawson’s OJT program running.

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