Facebook Beacon: Cool Feature or an Invasion of Privacy?

Facebook Beacon: Cool Feature or an Invasion of Privacy?

Borchers, B.; Lilley, B.; and O’Rourke, J.S. (Editor) Notre Dame
February 12, 2018
SKU: BUS-340

Region of the world: North America
Topic: Strategy & General Management
Price: $4.00 | €0.00
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In November 2007, Facebook introduced Beacon, a feature designed to share a user’s online activities with friends. With concerns for their privacy, outraged Facebook users began expressing their negative feelings about Beacon. The feature soon become a privacy nightmare for the public, instead of the beneficial addition Facebook envisioned it to be. Now the company is left wondering how to handle its mistakes while maintaining a delicate balance between revenue growth and user privacy. 8 pp. Case #08-07 (2008).

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