Sony Corporation: The PlayStation Network Crash (A) and (B)

Sony Corporation: The PlayStation Network Crash (A) and (B)

Do, S.; Hsu, J.; and O’Rourke, J.S. (Editor) Notre Dame
February 12, 2018
SKU: BUS-316

Region of the world: North America
Topic: Strategy & General Management
Price: $4.00 | €0.00
0
No votes yet

The date was April 30, 2011 and Sony shares had just fallen by more than 5% on the Tokyo Stock Exchange. The corporation was suffering through a chaotic time period in its gaming division. Hackers had invaded the PlayStation Network roughly two weeks earlier. They crippled the network and gained access to personal information, including credit card data, for roughly 77 million users. How can Sony resolve this dire situation and patch up the damage that has been done? (A) 16 pp. (B) 6 pp. Case #11-12 (2011)

RELATED RESOURCES

Business
Business