Whipping Up a New Era: Digital Ordering at CAVA

CAVA
SKU:
RTC-004672
Student Price: 
$11.00 (€9.76)
Area of Study: 
Business
Region: 
North America
Keywords: 
Fast Casual, QSR, Digital Ordering, Quantitative, Internal Controls, Optimization, Cost Benefit Analysis, Feasibility, Product, Process, Information
Distributed by the Global Jesuit Case Series
Average rating: 
0

For CAVA, digital ordering makes CAVA’s food accessible to consumers short on time and ensures that CAVA stays competitive in the market. However, as Goldstrohm and Herrada discuss, digital ordering also challenges current operating standards and asks them to rethink customer experience through different touch points with the CAVA brand. In light of these challenges, how can CAVA increase the return from digital ordering revenues?

Watch Videos

Add review

Vertical Tabs

Revision information
Provide an explanation of the changes you are making. This will help other authors understand your motivations.