Managing in Fear: Handling Hostile Employees
In completing this assignment, students should be able to:
1. Explain how fear affects the decision-making process
2. Describe strategies for effectively preventing violence in the workplace
3. Evaluate strategies for minimizing a violent situation in the workplace in case prevention strategies break down
This incident is most appropriate for graduate and undergraduate courses in organizational behavior, human resources, leadership development, and conflict resolution, as well as other courses concerning human interaction in the workplace.