Always Improving: Training for Optimal Operations & Services

Student Price: 
$11.00 (€9.83)
Area of Study: 
North America
Training, Lean Six Sigma, ROI, Optimization, On-the-job Training, Training Program, Metrics, In-House Vs Consultants
Distributed by the Global Jesuit Case Series
Average rating: 

As a restaurant company, CAVA’s ability to grow effectively and efficiently is dependent on their team members’ ability to make the best decisions every day on the job. Team members are key to CAVA’s continued success, and as such, they require continuous training—from initial employee onboarding to rollouts of new initiatives and improvements to existing operations.

Maintaining and improving training operations is one of Lori Goldstrohm’s jobs as VP of Operations Services. How should Goldstrohm approach improving training operations to ensure that CAVA has well-equipped, quality employees at every level?  

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