Primary File Info
7-Eleven, Inc.: The Fine Line between Franchise Independence and Interdependence
Hunt, T., Lee, C., Pekoske, C., O’Rourke, J. S. (Editor)
March 12, 2019
Strategy & General Management
immigration, franchise, human rights violation, tension, parent company
In 2013, Immigration and Customs Enforcement raided 14 7-Eleven stores that subjected about 50 undocumented immigrants to negligent human rights violations. In 2018, ICE conducted a raid of separately owned franchises that resulted in 21 additional arrests. The franchises were held liable. How can tension be resolved between franchises and the parent company?